Cancelled and Failed Appointments

If it is necessary for you to cancel your appointment, please give me as much notice as possible, so that I may use the time for other patients. As all time slots are booked, you will understand that fees will be charged if you fail to cancel an appointment without adequate notice, or if you simply do not attend for the appointment. While the fees charged in such cases are usually less than the fee that would have been charged if you had actually attended, your out of pocket costs will be considerably higher, as Medicare will not pay for appointments you did not attend.

If you are cancelling an appointment on the day it is due, please text me so that I am aware of the situation as soon as possible. Earlier cancellations may be left on my answering machine. If you have simply forgotten to attend your appointment, please phone if you wish to make a subsequent appointment.